Privacy Policy

1. Information we collect

When you place an order or complete a transaction, we collect information you provide directly — including your name, delivery address, email address, and payment details. This information is used only to fulfil and manage your order.

When you browse our website, we also receive your device's IP address and basic information about your browser and operating system. This helps us understand how visitors use our site and how to improve it.

With your explicit permission, we may also collect your email address for marketing purposes, such as newsletters and product updates.

2. How we use your information

We use your personal information only for the purpose for which it was collected — to process orders, arrange delivery, manage returns, and communicate with you about your purchases. We will not use your data for any secondary purpose (such as marketing) without first obtaining your direct consent, or giving you a clear opportunity to opt out.

3. Your consent and how to withdraw it

By providing your personal information to complete a transaction, you consent to us collecting and using it for that transaction. If we wish to use your data for any other reason, we will ask for your explicit consent at that time.

You may withdraw your consent at any time by contacting us at admin@livinginpainting.com. Once received, we will stop contacting you and cease any non-essential use of your data.

4. Payment processing

Payments on our store are processed by Razorpay. Your card details are never stored on our servers. All payment data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction information is retained only for as long as is necessary to complete your purchase, after which it is not saved.

Razorpay complies with the standards set by the PCI Security Standards Council, whose members include Visa, Mastercard, American Express, and Discover. You can read Razorpay's own privacy terms at razorpay.com.

5. Third-party services

We work with trusted third-party providers who help us operate our store. These providers are permitted to access your personal information only to the extent needed to perform their specific services.

Some of these providers may be located in a different country or jurisdiction to you. In those cases, your information may be subject to the laws of that jurisdiction. We encourage you to review the privacy policies of any third-party services you interact with.

When you leave our website by clicking an external link, this Privacy Policy no longer applies. We are not responsible for the privacy practices of other websites.

6. Disclosure of your information

We do not sell or trade your personal information. We may disclose it only where required by law, or if you violate our Terms of Service. In the event that Living in Painting is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to serve you.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

8. Cookies

We use cookies solely to maintain your session while you browse and shop on our site. These cookies are not used to identify or track you across other websites.

9. Age of consent

By using this website, you confirm that you are at least the age of majority in your state or province of residence. If you are a parent or guardian, you also confirm that you have given consent for any minor dependents to use this site on your behalf.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately. We recommend reviewing this page periodically. If significant changes are made, we will make the update clearly visible on this page.

Questions or requests?

To access, correct, amend, or delete your personal data — or to register a concern — please contact our Privacy Compliance Officer:

📧 livininpainting@gmail.com

📮 Living in Painting, TCP Market, Joshimath, Uttarakhand, India (246443)